Privacy Policy

Last updated: 27 January 2026
Effective date: 27 January 2026

This Privacy Policy describes how Greenside Aquaclean, 18 Sherwood, Herne Rd, Surbiton, Surrey KT6 5BU, United Kingdom, email: hello@greensideaquaclean.co.uk, phone: 020 3051 7054 (“we”, “us”, “our”) collects, uses, and discloses personal information when you use our website www.greensideaquaclean.co.uk (the “Service”).

By using the Service, you acknowledge that your personal data may be processed as described in this Privacy Policy. Where consent is required, we will only process your data with your explicit consent.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect from the date it is published. We encourage you to review this page periodically.

Information We Collect

We may collect and process the following personal information when you contact us or use our services:

Name
Email address
Phone number
Address (where relevant to providing our services)

How We Use Your Information

We use personal information for the following purposes:

Responding to enquiries and providing customer support
Managing quotes, bookings, and customer relationships
Marketing and promotional activities (where permitted)

If we wish to use your information for any other purpose, we will ask for your consent and will only use it for the purpose(s) for which consent is given, unless required otherwise by law.

How We Share Your Information

We do not sell your personal data.

We may share limited personal information with trusted third parties where necessary to operate our business, including:

Analytics services
Advertising services (to measure marketing effectiveness)
Data processing and hosting providers

These third parties are required to use your information only for the purposes for which it is shared and not to retain it for longer than necessary.

We may also disclose personal information where required to comply with applicable law, regulation, or legal process.

Retention of Your Information

We retain personal data only for as long as necessary to respond to enquiries, manage customer relationships, and meet legal, accounting, or regulatory requirements. Data may be retained for longer where required or permitted by law.

Anonymous or aggregated data that does not identify you may be retained indefinitely.

Your Rights

Under applicable data protection laws, you may have the right to:

Access, correct, or delete your personal data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at hello@greensideaquaclean.co.uk. We will respond in accordance with applicable law.

Please note that if you withdraw consent or do not provide required information, we may be unable to provide certain services.

Cookies

For information about how we use cookies and how you can manage your preferences, please refer to our Cookie Policy, also available via the cookie banner.

Security

We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Contact Us

If you have any questions or concerns about how your personal data is handled, please contact:

Greenside Aquaclean
18 Sherwood, Herne Rd, Surbiton, KT6 5BU
Email: hello@greensideaquaclean.co.uk